Terms of Service

Welcome to Bengal Tourism! These Terms of Service govern your use of our website and booking services. By using our services, you agree to these terms and conditions.

Reservation Requirements:

• Valid ID proof is required for all bookings
• Advance payment of 50% is required to confirm booking
• Remaining payment must be completed 7 days before travel
• Booking confirmation is subject to availability

• All payments are processed through secure payment gateways
• We accept credit/debit cards, UPI, and bank transfers
• Prices are excluding any applicable taxes
• Additional charges may apply for customization

Upgrade Options:

• Upgrade to AC accommodation where available (₹ 500/Night/head)
• AC train/bus tickets as per actual
• AC vehicle on demand (@ ₹1500 / day for a group of less than 6-7 Persons & during Peak Season is compulsory & will be charged extra.) AC will not work in hilly locations.

Excluding:

• Any Rides, Entry Permits
• Food not mentioned
• Porter charges, tips, camera entry
• Room heater, beverages / soft drinks / liquor
• Anything not mentioned in the itinerary
• Any extra days due to natural calamities or incidents beyond our control will be borne by the clients

Including:

• Accommodations & transport as mentioned
• Meals (bed tea, breakfast & dinner)
• Excluding lunch (your cost) but included in group tour of 20+ heads & in Homestays.

• Ensure all travel documents are valid and in order
• Follow safety guidelines provided by tour guides
• Respect local customs and traditions
• Report any issues immediately to our support team
• Be punctual for scheduled activities

• Provide safe and comfortable travel arrangements
• Ensure quality accommodation and transportation
• Offer professional tour guides and support
• Maintain transparency in all dealings
• Provide emergency assistance when needed
• We take special care for senior citizens & only ladies group

Bengal Tourism shall not be liable for any loss, damage, or injury caused by factors beyond our control, including natural disasters, political unrest, or force majeure events. We recommend purchasing travel insurance for comprehensive coverage.

Any disputes arising from our services shall be resolved through mutual discussion. If unresolved, the matter shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

Email: bengaltourism@gmail.com

Phone: 6289783779 (Tour Booking)

Address: AG-209, Flat No 402, Kestopur, Kolkata - 700101

Last updated: 8/13/2026